Self Storage Testimonials

The team at MyStore were so helpful and friendly. We needed an emergency unit to store our mum's stuff ahead of a move and they couldn't have been more helpful. We have found them very reasonable in price too, which has made us consider a long term rental. Thanks to Shannon and the team.

Highly recommended company to use if you need to store your items or furnitures. All receptionists are so friendly and helpful, their system is flexible, and the whole environment is clean and tidy. We rent a container and it is in immaculate condition. We are very happy with all their policy and conditions.

Honestly couldn't fault a single aspect of this company. Walked in, browsed a unit and asked to see a larger one. Within 20 minutes I had a unit and had every bit of access I needed. I've just handed my two week notice in and once again an incredibly helpful and great business.

Shannon was amazing with her customer service. she made me feel at ease with asking questions for someone who has anxiety and struggles to ask anything, Shannon made me feel like I could, very polite. the storage itself is clean too even though I couldn’t do my business out of one I would definitely recommend one

Recently bought some storage so we could store stuff while the house gets decorated. We are now thinking about continuing even after the decorating gets finished because of how the facility is setup, looks, security and also how nice the staff is as well. It’s also nice to know that you can just come and go easily if you need.

Very efficient operation! Impressed with the security with a need to enter a personal code three times to get to the floor where your unit is and enter it to get out! Along with a coded padlock to get into you unit! And then there’s CCTV! It’s also a very dry clean warehouse and the staff are courteous and helpful! I strongly recommend it!

My storage was here for 3 years and i just recently closed. lovely, well organized, efficient, friendly team. A specials thank you to Sarah and Zoe on helping with the admin side of things on closing the account. Made it super easy and painless. I would recommend.

Lovely team who helped me immensely on arrival to UK. Clean and secure storage rooms Highly recommend!!

Very friendly and helpful staff, I was shown several rooms to help me decide which was best for me. I’ve opted for a slightly larger room with the option to “down size” as I gradually move my belongings to my new home. The unit is very clean and tidy with plenty of trolleys available and overall just a really nice place.

Brilliant company, nothing is too much trouble for them. So helpful and accommodating. We decided to move belongings from the other side of Oxford and wasn’t sure of the container size we needed, even at the last minute Cassie was brilliant in changing the room. Would definitely recommend.

Can't thank Cassie and the team enough for the brilliant, efficient and friendly service. The facility is state-of-the-art, spotless and easy to access at any time. Would highly recommend MyStore for anyone looking for storage in the Witney area!

Excellent experience - I needed urgent storage for a kitchen that was delivered by Wicks to a small flat, and then their installer didn’t turn up and they refused to remove it meaning there was no room in the flat. After such a terrible customer experience with Wicks, it was an absolute delight to deal with mystore. The whole experience was smooth, quick, friendly and fuss-free. The instructions and paperwork on arrival were clear, and the process to close down the storage was also fuss-free, with a refund on the unused days. Highly recommended.

Very helpful and friendly staff - Cassie and Zoe. Thank you!

Fantastic storage solutions, very secure, would recommend.

Excellent service and facility. I required their services very suddenly and in a high stress situation and the team were accommodating and kind from the start.

Fantastic service and helpful staff that show you around to see how everything works. Would definitely recommend to anyone needing storage.

Good security, clean, reasonable charges, helpful and friendly staff. Good access and carrying equipment.

Very friendly and exceptionally helpful staff, and setup. Seems to be reasonably good unit availability currently.

Swift response to enquiry from Sarah, superb customer service at first point of contact. This was followed by a lovely welcome from Shannon who gave us a tour. Shannon showed us various room sizes so that we could decide which one would be best for us. We have the option to change up or down in size at anytime if available. Nothing was too much trouble and the facilities were spotlessly clean and efficiently run - delighted... 10/10

Super levels of service. Shannon and Cassie are extremely communitive and supportive, incredibly flexible and always patient. Can't recommend enough.

The help and care we experienced from the MyStore staff was brilliant, they made the storage experience very easy for us. The facilities are fantastic, very modern and clean. The ability to gain access 24/7 is great and we found MyStore to be very flexible with our hire dates. We can fully recommend MyStore as being “the best of the best”…..

So friendly and such a smooth process to get our storage organised and secure. Really glad to have been recommended them as it is exaclty what we were looking for.

I really can’t recommend this place enough, so so helpful, really easy to use system and absolutely excellent staff, made what was á stressful move much easier! Thank you!

I am very satisfied with Mystore in Witney as a place to store all the stuff I have been climbing over in the shed! Very helpful staff and well maintained facility.

Exceptionally friendly helpful team. Very well organised very clean secure storage would thoroughly recommend.

Hi I'm not really a review kind of guy but I told myself I should write one to thank the two staff who showed me around and allocated me a room. I saw quite a bit them somedays as I was back and forth. They were both really helpful Shannon even put a padlock on my room when I'd left undone until I could put mine back on again. I hope they are well appreciated as their warm and friendly approach and professional work ethic were very much appreciated by me so cheers!

Super-helpful, efficient staff, can't recommend them highly enough. And the facility is clean, secure and well designed.

Excellent facility. Staff are friendly and welcoming.

Needed storage for a few weeks where else to go but MyStore? Welcomed back after three years (especially by Chester the dog!). Good range of room sizes. As ever, friendly, clean and efficient.

Never had storage before so this was all new to me. From initial enquiry to showing me around, each member of the team have been patient, knowledgeable and friendly. I honestly couldn't have hope for better. The facilities themselves are exemplary and I have always felt safe even when I've had to use them outside of office hours. 5 stars doesn't seem enough - I really am grateful x

I can honestly say I have never dealt with a more friendly, efficient company. From the first phone call to enquire, Zoe Cassie and Shannon are amazing, I even got offered a cup of tea. The storage is brilliant and organised , my deposit was the processed the day after I left. Thanks, all of you, if only all companies were like you! Jacqueline

Thanks for an excellent service. You and your team made some stressful times easier for me to go through with your friendliness and kindness. As a single woman i really appreciated you all being there when i came in my own! The site is so easy to access, facilities great and storage units were kept so clean and dry.

The whole experience from first contact for a quote, to my arrival and the flexibility to set my account via email, rather than face to face, as I work full time, really helped smooth the whole process for me. The two ladies who man the front desk are amazingly helpful and really do go the extra distance. The facility itself, is very secure and easy to use, as well as being very clean, which I find an incredibly attractive prospect.

Incredibly smooth process and really lovely staff. Very easy to come in a couple of days before and set everything up, including tour, so when we ‘moved in’ after hours there were no problems.

Cassie and Shannon at MyStore were beyond helpful! I couldn't recommend them more. So friendly and quick to respond to any queries I had. They even stayed in touch with our removal van man to help ensure everything went smoothly.

I used MyStore Self Storage for short term storage and was very happy with their service. The storage rooms are well organised and tidy and the premises are secure which gives you a peace of mind. To top it off the staff, Shannon and Cassie, who assisted me were very welcoming and professional, I couldn't fault anything about MyStore at all.

Great experience with really friendly and helpful staff. Always on hand with a cheery hello or some handy advice. would 100% recommend. Process was easy and fairly price.

Could not be happier. The storage facility is clean and easily accessible and the staff are helpful and courteous. I would highly recommend.

As a business used 11 different stores during a 30 year period. Mystore has been the best experience to date - they get five stars on every level. Tremendous staff - a pleasure.....

Cannot recommend My Store highly enough. Superb facilities with friendly staff who go out of their way to help you. We rented a drive up storage unit for four months and I was really impressed with the level of security and the quality of the storage unit itself. Thank you to all the team who made this a pleasant experience. We will be back!

I have been storing my "stuff" at MyStore Witney since moving onto a boat and then back onto land since 2018. I have nothing but praise for the staff especially Shannon Duncan and Matt (who has now left ) always happy and helpful with a wave on arrival. I want to thank them for their level headed and calm way they attended to me after a cutting incident with a large piece of glass on site (my fault).First Aid skills and a genuine care for my welfare.(Shannon took me to the hospital and Matt sorted the rest) . Finally the premises were always clean and tidy warm in winter , cool in summer. Many thanks again to MyStore and all the Witney staff

It’s been a pleasure to store with you at Mystore , the process and of moving all our stuff in yesterday was super easy. Thanks to Cassie and the Team.

Very friendly and professional service. I wouldn't hesitate to use MyStore at Witney again.

Very efficient and very pleasant staff - and the dog is delightful too. We could not be more pleased with the convenience and ease of access.

Really helpful staff, genuine, friendly, and knowledgeable. All companies should aspire to this standard of service.

What a great place! Easy access - very friendly, helpful and welcoming staff. Thank you

Used the storage in between moving houses. Very happy with the services and customer support. I also got all my boxes and packing materials from the office and was given an option to have a bigger storage if needed at a very short notice. I also moved to a smaller room when had less staff in the storage. All the steps with MyStore were easy to do and staff was very quick to answer any questions I had. It is a 24/7 storage and the access was easy and Covid safe. Good value for money and overall very positive experience.

All the staff are extremely helpful and patient. The facility has 24hr access. It is secure and clean, with trolleys and lifts for ease of access. Plenty of parking directly outside the building. A good range of accessories available for purchase to aid packing and storage. All Covid measures are taken. Could not ask for more. Thank you

Helpful and so lovely! The staff are amazing here and every time I visit my son thinks it’s the best experience (which makes it 100x easier!) Facilities are clean and the security is second to none - so easy to access and the spaces are amazing. Whole experience has been great and so glad I chose to come here. If you are thinking about choosing anywhere else, don’t! Team Mystore - Thankyou!

The staff are very friendly, helpful and professional. Cassie and Shannon were lovely and explained how to access the facility clearly. Storing items was really easy. Highly recommended! 5 stars!

Absolutely brilliant staff, very professional and accommodating from the first contact to the last. Highly recommended for all storage needs.

Exceptional service. Shannon and the team made it very easy to arrange the short term storage of furniture that I needed. Very smart reception area and storage area.

Customer service ladies are very friendly, understanding and helpful. they will go a mile to help you. The facilities are very clean and pleasant, price is very good too.

High level of security, 24 hour access, Very nice staff. Like

Team members made all the difference. Thank you.

Convenient place, come and go whenever you please.

Easy access well presented and professionally run

Very friendly and professional service. I wouldn't hesitate to use MyStore at Witney again

The team at My Store Witney have been so welcoming and helpful from day 1. Moving house is stressful, Covid and lockdowns are stressful but this team just make everything that little bit easier. Professional, friendly and fab!

Great storage facility. spotlessly clean, exceptionally helpful staff. Highly recommended

Without a doubt the best storage solution in Witney, facilities are fantastic and the staff could not be more accommodating, would recommend highly

Excellent service, very helpful and patient.

Excellent service, the staff was really helpful. I highly recommend it

Friendly,clean, efficient.

Can give the thumbs up to MyStore ! A safe clean space for storage with easy access . Very polite service at all times . Would use again .

Wide range of storage unit options and wonderfully helpful staff.

Fantastic service, very well designed facilities and staff that couldn't be more helpful. The best facility of this kind that we have ever used. Very highly recommended

Modern, storage facility on edge of town. Reasonable rates, price matching and 24 hour access for no extra cost. I was a customer for 6 months and now moved from area. I would certainly use again.

Best storage company in Witney and the surrounding area. Much more secure than anyone else, great access and the facility is state of the art. The staff are professional and extremely helpful. Couldn’t recommend highly enough!

A great facility, totally customer oriented, well run with friendly, helpful staff. I would highly recommend MyStore Witney.

Fantastic Company and great service. Take the stress out of moving and phone the ladies in the office, they are polite and very helpful. Gave 14 days notice to leave unit on completion of my sale and received a prompt refund. Well done guys, the service you offer is invaluable and outstanding.

MyStore provide a very modern, clean & secure environment for our long term storage needs. The 24/7 access allows us to store archive documents and electrical equipment (that we use from time to time) - meaning we don't have to utilise more expensive office space for this purpose. Would not hesitate to recommend, always very professional and personable when I go there.

Good service, clean well presented and secure premises. Easy to use during the day and fairly straightforward when the office is shut.

I’ve used storage facilities in and around Oxfordshire and Gloucestershire for many years and I can say hands down this is the best. It’s clean, bright, easy to use, and the Staff are really friendly and helpful. And this is the first storage I’ve used where I feel happy and safe to go in and out at any time. I used to dread going to storage but not here, I’m very happy with it.

A high-quality, modern facility with easy 24/7 access. Good-sized storage units at market prices. Staff are pleasant, efficient and keen to help. Used to have to trek to Oxford for decent storage, great to have MyStore in Witney!

Good value, professional, and always pleased to help, the team at MyStore are a pleasure to do business with, nothing is too much trouble. Pop by anytime for a warm welcome, helpful storage advice with easy convenient access to secure storage area. I have no hesitation in recommending Rhiannon and the team to provide excellent storage facilities with MyStore.

Can not fault the team, the storage rooms and the experience you get at MyStore. It’s great to have the flexibility of adding extra rooms or downsizing to meet your personal needs too. The people on reception are always very helpful and a pleasure to deal with. Five stars from me!

Very professional and customer focused, it’s actually a pleasure to go into the storage unit. A wide range of options to suit everyone, and they’re so amazingly helpful! I couldn’t recommend them highly recommend.

The facility is spotless inside and out and looks perfectly new. And I must add, these days it's a pleasant surprise to encounter polite professionalism.

A state of the art self-storage facility, easy out of hours access with all the security you’d expect with really friendly and helpful office staff. I’ve been an extremely satisfied customer I’ve the last 6 months.

Excellent service, clean, bright, easy in easy out even throughout the night. Very helpful staff who made the paperwork process very easy.

Almost like the "Twilight Zone" the staff are extremely friendly and informative. like a time warp back to the days when people actually cared a very pleasant experience. Shannon who cared for us was outstanding, usually good staff come from good leadership, so congrats to top management as well. the units are clean with a good range of sizes and competitively priced various options available "First Class Outfit" ( 9th September) In addition to the above, yesterday our goods arrived from Australia and we feel comfortable using the storage until we find suitable accommodation although there were other storage companies near where we are living we preferred to travel 20 miles to use mystore self storage Shannon and Rhiannon in the front office a pleasure to work with. The units are spotlessly clean with a good selection of unit sizes. My wife and I fully recommend their facility.

Thinking we would need a lock up store for 6 months whilst we looked to buy a house; after just over 2 years we are still storing. I can say during all this time everything is as it was on the first day, efficient,24hr access, secure, total cleanliness , and staff that always have a smile and a pleasant greeting .

Fab friendly service in a bright, clean, safe and secure environment. We use for our local business and wouldn't go anywhere else. Recommended x

Excellent friendly service we have had our belongings in storage with them for 4 months now and we’ve recommended to family and wouldn’t hesitate to go to them for further storage needs

Great customer service, very knowledgeable and offered the right storage for our needs. The storage itself is very secure but easy to access if you remember your code! Will definitely use again :-)

Having 24 hour acess to our equipment is vital for us and MyStore delivers flexibility and - most importantly - security in spades. In fact, we love it so much we've got 2 units....

Brilliant Place competitive prices and well sized unit

Fantastic clean storage at very reasonable rates. Couldn't ask for a better service from the staff.

Very impressed with the facilities, staff, security & rates! Would highly recommend and will defiantly come again. I was extremely impressed overall, the staff were always friendly and happy to help :) No need to look elsewhere.

MyStore is local to both my home and business premises, and the 24-hour access really sold it to me. I work strange hours and am often active with work matters late at night, so being able to access my unit at 11pm makes my life so much easier.

How I would describe mystore in Witney In brief:S.S.S.S! Smooth / Slick/ Safe /Secure In not so brief! I have been so happy being at mystore for storage on a personal level that I will be booking for my business in the new year. Shannon, Rhiannon/Sarah & Freya are all welcoming and professional. There are lifts and a high level of security & very clean and fresh so even if you went at 4am you would be secure and safe. I would 100 percent recommend storage here. _Raff

I have been nothing but impressed by your whole operation, from the premises to its management to your staff - professionally run, friendly, helpful and customer oriented.

Professional set up. Really friendly staff, cant recommend enough. Great with 24hr access.

Brilliant service, Amazing staff, very informative. Facilities are the best. Highly recommend. Thank you for everything!

Fantastic support from Rhiannon and Shannon. I will miss their smiley faces when I come in. Thanks for everything ladies. I'll stay in touch, get the kettle on!

Absolutely brilliant, staff are so attentive, will highly recommend. Thanks.

Last February, I had very short notice to organise the storage of my household contents. I made a number of phone calls to various companies for quotes. I decided to use Mystore in Witney to take care of my much loved antique furniture and personal belongings. Rhiannon was not only very professional in the handling of my questions, but also friendly and personable. I would highly recommend Mystore in Witney to anyone wanting to store their household contents.

Great service & clean, well run storage. Thanks very much!

Amazing service, great and friendly staff who were always helpful. Great 24 hour access. 

Excellent service, great people, great access 24/7.

Excellent storage facility. Really friendly and helpful staff. Thanks very much!

Excellent Service, great 24 hour access. 

Excellent! Staff are marvellous, always offering me tea and I'm always providing the biscuits! Always quick to give me a call when my Hotpoint parts arrive, MyStore have been a huge help and have made my life a lot easier.

Clean and tidy units. Staff are very pleasant to communicate with on the site! Excellent service. 

Fantastic 24/7 service. Great staff, will highly recommend!

Very good experience. Staff very helpful especially Shannon! I will have no hesitation in using again!

I went for a look around and quote today. I'm really impressed with the well-thought through, high quality facilities, and the "nothing too hard", friendly competence of the staff. I would never have imagined a trip to a storage warehouse could be such a pleasant experience.....

I would like to thank Rhiannon & Shannon for all the help they have given us on our visits to MyStore, and for their patience and support when the dates kept changing. It is a brilliant service, and much appreciated.    

Very impressed with the facilities, staff, security & rates! Would highly recommend and will defiantly come again. I was extremely impressed overall, the staff were always friendly and happy to help :) No need to look elsewhere.

Great facility, good value & very helpful staff. 

Excellent service, very smooth operation. Clean and secure would recommend to ALL! 

Fantastic service. All set up remotely and enabled me to move smoothly from Edinburgh! 

Excellent service. Very clean & easy to use. Highly recommend. 

Very clean and safe storage, friendly staff. I would definitely use this again

Lovely friendly staff, super efficient and communicative. Made it all very easy.

Nice clean premises and a great service from Rhiannon and Shannon thrown into the bargain. Thanks a lot.

Really smart and convenient place to rent storage space. Very friendly and efficient front of house ladies.

So sad to leave you. Such an amazing experience - your friendliness and efficiency gets 10/10. Thank you.

The staff are very friendly and helpful. All the ladies that work there were lovely and explained how to access the facility clearly. Storing and transporting items from my car to my unit was really easy as there were trolleys available. It's good value and very secure.

Both Freya and Shannon are really great, helpful and knowledgeable. The facility is amazing and fully trust them with our personal possessions.

Staff were AMAZING. 

Fantastic. So handy and on the door step! Will be back, thank you.